Contact Us

Got a question about one of our reviews, spotted something that looks out of date, or want to suggest a sweepstakes casino we haven't covered yet? This page explains what we can help with and how to reach us.

What We Can Help With

Sweepstakes Casino Apps is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're happy to hear from readers about:

• Corrections to a review — eligible states, redemption thresholds, welcome offer terms, or anything else that may have changed
• Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
• Feedback on the site itself, or suggestions for platforms to research
• General queries about how we rank and rate the sites listed on our reviews

What We Can't Help With

We are a media and review site, not a sweepstakes casino operator, payment processor or customer support desk. That means we're not able to assist with:

• Account access, login issues or password resets on any operator's platform
• Redemption requests, identity verification, or the status of a prize claim
• Deposits, purchases of Gold Coins packages, or billing disputes
• Legal advice about whether a specific site is permitted in your state

For any of the above, contact the individual operator directly — most sweepstakes casinos list a support email or help centre link in their account settings or footer. If your question is about the identity verification (KYC) process, redemption timelines, or eligibility rules for a particular platform, that operator's own terms and conditions page is the authoritative source, not this site.

Before You Reach Out: A Few Things Worth Knowing

A number of the questions we receive are answered on the site already, so it's worth a quick check first:

• State availability — Sweepstakes casinos are not available nationwide. Coverage varies by operator, and some states restrict or prohibit this model entirely. Always confirm current eligibility on the operator's own site before signing up.
• No purchase necessary — Every legitimate sweepstakes casino we review offers a free way to participate and to receive Sweepstakes Coins, typically through daily login rewards or an alternative method of entry. Buying Gold Coins packages is optional, not required.
• Redemption isn't instant cash — Turning Sweepstakes Coins into a prize usually involves a minimum threshold, identity verification, and processing time set by the operator. We describe these conditions where they're relevant, but exact figures can change, so always check the operator's current terms.
• Age requirements — Most platforms require players to be at least 18, though some set the minimum at 21 depending on the operator or the player's state.

Our Responsible Gambling page covers healthy play habits and where to find support if gaming stops feeling like entertainment. Our Terms and Conditions explain how we operate, and our About Us page sets out how we research and rate the sites we cover.

How Our Ratings Work

When you write in about a specific ranking — for example, why a site like Crown Coins or SplashCoins sits where it does in our list — it helps to know our approach. We assess platforms on factors including the size and clarity of welcome offers, the range of games on offer, how straightforward redemption terms appear to be, and how transparently a site communicates state eligibility. Commission from any operator we link to never buys a better position; ratings reflect our editorial assessment, not payment.

Getting a Response

We read every message that comes in, though as a small editorial team we can't guarantee a reply to every enquiry, particularly account-specific ones that belong with the operator. General feedback, corrections and content suggestions are the fastest to action, since they usually only need a quick fact-check against the operator's current terms before an update goes live.